WhatsApp CRM with AI
Your WhatsApp sales channel, organized and answering on its own.
Vexafast puts your team in one shared WhatsApp inbox, replies with an AI agent that knows your business, and turns every conversation into a lead moving through your pipeline. No lost messages, no spreadsheets.
- 14-day free trial, no card
- Official WhatsApp API
- Keep using the app on your phone
- From $29/month
How much repetitive work is your team still doing by hand?
Most businesses don't have a staffing problem. They have processes nobody ever wrote down, running on whoever remembers to do them.
If a process repeats, there's a good chance we can automate it.
- Answering the same questions over and over
- Copying leads into a spreadsheet by hand
- Following up whenever someone remembers
- Booking appointments over a long back-and-forth
- Sending reminders one at a time
- Updating the CRM at the end of the day
- Re-entering the same data across platforms
- Building reports by pulling numbers from everywhere
- Triaging requests that arrive on four different channels
- Moving information from chat to email to spreadsheet
It's not a chatbot. It's the whole system.
A bot that answers messages handles the first minute of the conversation and leaves the rest where it was. Vexafast owns what comes next: it replies, records the lead, moves it through your pipeline, follows up, and lets you see all of it.
- Customer
- AI Agent
- Automation
- CRM
- Monitoring
- Your business
AI Agent
Talks to your customers, understands what they need, classifies intent, and decides what to do. When the decision is not its to make, it hands off to a person.
Automation
When a lead changes stage, it sends the message or Meta template you set up, schedules follow-ups, and notifies your other systems by webhook.
CRM
Every conversation becomes a lead in your pipeline — contacts, tags, notes, deal value and full history, in one place.
Monitoring
Visibility into what ran, what failed, and what needs a human. Without it, automation is just running blind.
All four pieces come together in the app. Nothing to install, nothing to wire together.
Your agent doesn't just reply. It acts.
The difference between a chatbot and an agent is what it can do after it understands the conversation. A chatbot gives you an answer. An agent runs the process behind that answer.
You decide which conversations it handles and when it hands off. Need it to book into your calendar or query your own system too? We build that as a custom project.
- Replies in English, Spanish and Portuguese
- Understands voice notes — transcribes and answers them
- Answers with your business information, pulled from your website
- Respects your business hours and your tone
- Remembers what the customer already told it
- Knows the lead stage and what was already sent
- Hands the conversation to a person when the call is not its to make
- Steps aside when your team replies from their phone
Everything that happens stays organized.
Every WhatsApp conversation becomes a lead with its full history. Drag it between stages, close it as won or lost, and every change lands in the activity log.
| Contact | Channel | Status | Last activity | Next action |
|---|---|---|---|---|
| M. Ríos | Appointment booked | 4 min ago | 24h reminder | |
| J. Delgado | In conversation | 12 min ago | Agent replying | |
| A. Novak | Web form | Needs a human | 26 min ago | Escalated to sales |
| L. Fernández | Follow-up sent | 2h ago | 2nd follow-up in 16h | |
| T. Okafor | New | 3h ago | Qualification pending |
Already on another CRM? Connect it with the Vexafast API and webhooks — directly or through n8n and Make.
Automating doesn't mean running blind.
Most automations do not fail on day one. They fail three months in, when an API changes or an edge case nobody planned for shows up. Failing is not the real problem — finding out late is.
- How many messages came in and how many got a reply
- What the AI answered and when it handed off to a person
- Which automations went out and which were skipped, with the reason
- Which leads came in, how many were won and why others were lost
- Peak hours and your team’s response times
- Which conversations are about to leave WhatsApp’s 24-hour window
- An email digest of what your automations did
All in one dashboard and activity log. No need to ask anyone what happened.
- Success Agent · inbound conversation Lead created 11:04:11pm
- Success Calendar · availability lookup 3 slots 11:04:19pm
- Success Appointment · created and confirmed Tue 10:30am 11:04:26pm
- Attention Crisis detection · escalation Needs a human 11:11:02pm
- Failed Follow-up · scheduled send Outside 24h window 11:15:00pm
- Success CRM sync 14 records 11:20:00pm
How Vexafast works, step by step
A customer messages you on WhatsApp at 11pm on a Saturday. Here is what happens with nobody on your team online.
No card required · Cancel anytime
Example
- 01 A customer messages on WhatsApp Customer
Saturday, 11:04pm
- 02 The AI agent replies AI Agent
With your business information
- 03 A lead is created in your pipeline CRM
Stage: New
- 04 It answers questions and asks what you need to know AI Agent
- 05 They ask for a quote — it hands off to your team AI Agent
Flagged in the inbox
- 06 Your team replies and moves the lead to Quoted Business
Monday, 9:15am
- 07 The message you set for that stage goes out Automation
Text or Meta template
- 08 No reply? A follow-up is scheduled Automation
24h later
- 09 The customer replies and the follow-up cancels itself Customer
- 10 The lead moves to Won, with its value CRM
- 11 The dashboard shows the sale and where it came from Monitoring
A plan for every team size
Every plan starts with a 14-day free trial, no card required.
Starter
$29 USD / month
For a business with one number and one person answering.
14-day free trial · No card required · Cancel anytime
Rather have us set it up for you?
Beyond the app, we build custom automations: scheduling tied to your calendar, integrations with your own systems, and agents with custom tools. These are the projects we get asked for most.
Sales & process automation
Lead capture, qualification and follow-up without the manual work.
Learn moreAI agents
Agents that talk, decide and take real action in your systems.
Learn moreWhatsApp automation
Instant replies, qualification, follow-ups and real actions on WhatsApp.
Learn moreCRM automation
Leads, customers and full history updated automatically.
Learn moreAppointment automation
Booking, confirmations, reminders and follow-up with no one in the loop.
Learn moreSystem integrations
Connect CRM, WhatsApp, email, calendars, APIs, payments and more.
Learn more$0 — First analysis
Your first step is free.
You don't need to know what technology you need or even know exactly what you want to automate. During our first conversation, you tell us how your business currently works, which tasks take up the most time, and where you're experiencing the biggest challenges. We'll analyze the process and help you identify what could be automated.
- You
- Free discovery
- Process analysis
- Automation plan
- Your decision
First consultation: $0 No cost · No commitment · No obligation to buy
How does it work?
- 01
Book a conversation
Tell us about your business and the processes you currently handle manually.
- 02
We analyze your process
We identify repetitive tasks, automation opportunities, and potential integrations.
- 03
We show you what's possible
We explain what could be automated, how the system would work, and which tools could be part of the solution.
- 04
You decide what comes next
If automation makes sense for your business, we define the next step and provide a proposal. If it doesn't, you still leave with a clearer understanding of what could be improved.
What you can expect from us
We always work in the same order. Starting with the tool instead of the process is the most expensive mistake in automation.
- 01
We understand first
Before building anything, we analyze how your business actually works.
- 02
We design the process
We define what should be automated and what should stay under human control.
- 03
We build to fit
The solution adapts to your processes and the tools you already use.
- 04
We centralize your data
CRM and connected systems, so information stops living in five places.
- 05
We monitor
You get visibility into what is happening.
- 06
We keep improving it
An automation does not have to be static. We adjust and improve as your business evolves.
Your automation needs to evolve with you.
A system left alone degrades on its own — not because it was badly built, but because everything around it keeps changing.
Monitoring + Maintenance + Optimization
This is not tech support waiting for something to break. It is ongoing work to keep your system running and getting better.
- New business needs
- Third-party API changes
- New processes that did not exist before
- Adjustments to how the agent behaves
- Workflow improvements
- New reports and metrics
- New integrations
Industries we work with
Processes change by industry. These are the ones we know best, and the flows that usually make sense in each.
Healthcare & clinics
Practices, dental and aesthetic clinics with heavy scheduling and patients who ask questions over chat.
- AI Agent
- Lead
- CRM
- Appointment
- Reminder
- Follow-up
Real estate
Sales, rentals and pre-construction, with long cycles where follow-up decides the deal.
- Lead
- AI Agent
- Qualification
- Property search
- CRM
- Agent
Hospitality & tourism
Hotels, vacation rentals, tours and experiences, with seasonal demand and multilingual guests.
- Guest
- Questions
- Reservation
- CRM
- Follow-up
Restaurants
Reservations, private events and orders arriving over chat mid-service.
- Customer
- Reservation
- Confirmation
- CRM
- Reminder
Professional services
Firms, consultancies and agencies where the first contact decides who wins the client.
- Lead
- Qualification
- Appointment
- CRM
- Follow-up
Small & medium businesses
Businesses where the owner is still the one answering messages, booking and following up.
- Customer
- AI Agent
- Automation
- CRM
- Monitoring
What is Vexafast?
A WhatsApp CRM with an AI agent. You connect your WhatsApp Business number, your team works from one shared inbox, the AI agent replies with your business information, and every conversation becomes a lead in your pipeline, with automations and follow-ups. If you prefer, we can also set it up for you or build custom automations.
Can I keep using WhatsApp on my phone?
Yes. Vexafast uses Meta's official API in coexistence mode: your number keeps working in the WhatsApp Business app on your phone, and whatever you reply there also shows up in Vexafast. When you reply from your phone, the AI agent steps aside in that conversation.
How much does Vexafast cost?
There are three plans: Starter at $29, Pro at $59 and Business at $119 per month. All of them start with a 14-day free trial, no card required, and you can cancel anytime. Custom automation projects are quoted separately.
Do I need to know how to code?
No. You connect your number from the app through Meta's official sign-up in a few minutes, and the AI agent is set up by answering a few questions or giving it your website address so it can learn about your business.
What is business automation?
It means taking a task someone currently does by hand and having it run on its own: answering a message, recording a lead, booking an appointment, sending a reminder, or moving data between systems. It is not software you install — it is one of your business processes translated into rules a machine can execute the same way every time.
What's the difference between a chatbot and an AI agent?
A chatbot follows a fixed script — ask something outside it and the thing breaks. An agent understands natural language and, more importantly, has access to tools. A chatbot tells you which slots are open. An agent checks your calendar, books the appointment, writes it to the CRM and sends the confirmation.
Does the AI agent include a CRM?
Yes. Agent-based solutions include a CRM that centralizes leads, customers, conversations, appointments and history. We do not sell it separately because without somewhere to record what happened, the agent resolves the conversation and loses the information — which is exactly the problem we are trying to solve.
Can I keep my current CRM?
Yes, and it is usually the better choice if your team already works there daily. We connect via API and write into your CRM. We only stand up a new one if you do not have one, or if the one you have has no usable API.
What process in your business would you like to stop doing manually?
Tell us how your current process works and we'll help you identify what can be automated.
No cost · No commitment · No obligation to buy